CryptoZilla — Privacy policy

Last updated: 15.10.2025

Introductory Notice

CryptoZilla operates as a non-custodial, cross-chain cryptocurrency exchange platform.

We do not store user funds, private keys, or payment card information.

All transactions occur directly between users and blockchain networks or trusted third-party providers.

CryptoZilla is currently in the process of establishing a legal entity.

Until registration is complete, CryptoZilla acts as the data controller for limited personal data necessary to operate the website and Services.

Operator details (legal entity name, registration number, jurisdiction) will be published once available.

1. Definition of Terms

  • 1.1 Website Administration (Administration) – authorized persons managing the website https://cryptozilla.pro, acting on behalf of CryptoZilla, responsible for organizing and performing personal data processing, determining its purposes and scope.
  • 1.2 Personal Data – any information relating to an identified or identifiable individual (“Data Subject”).
  • 1.3 Processing of Personal Data – any operation performed with or without automation, including collection, recording, storage, updating, use, transfer, anonymization, or deletion.
  • 1.4 Confidentiality of Personal Data – a mandatory requirement to prevent dissemination of data without consent or other lawful grounds.
  • 1.5 User – a person who accesses or uses the CryptoZilla website and its Services.
  • 1.6 IP Address – a unique network identifier assigned to a device within an IP-based network.

2. General Provisions

  • 2.1. Use of the website https://cryptozilla.pro constitutes acceptance of this Privacy Policy and consent to the processing of personal data as described herein.
  • 2.2. Users who disagree with the terms of this Policy must discontinue use of the website.
  • 2.3. This Policy applies solely to https://cryptozilla.pro. CryptoZilla is not responsible for third-party websites linked from this site.
  • 2.4. The Administration does not verify the accuracy of personal data but may request confirmation (e.g., for security or anti-fraud purposes).
  • 2.5. Data minimization: CryptoZilla collects and processes only the minimum amount of personal data necessary to provide its Services.

3. Subject of the Privacy Policy

3.1. This Policy defines CryptoZilla’s obligations to ensure non-disclosure and protection of personal data provided by Users while using the Platform, submitting exchange requests, or contacting support.

3.2. The following categories of data may be collected:

  • Email address
  • Login credentials (e.g., password, if applicable)
  • Technical data (browser type, operating system, device type, IP address, connection data)
  • Usage data (interaction with the Platform, API requests, error logs)
  • Communication records (support inquiries)

3.3. CryptoZilla does not collect or store:

  • Credit/debit card details
  • Government-issued IDs
  • Wallet private keys
  • Transaction signing data

3.4. Additional information may be collected automatically via cookies or similar technologies (see Section 7).

4. Purposes and Lawful Basis for Processing

  • 4.1. CryptoZilla processes personal data on one or more lawful grounds:
    • a) Consent – when the User voluntarily subscribes to updates or newsletters;
    • b) Contractual necessity – to provide requested Services (e.g., executing a swap request);
    • c) Legitimate interest – to maintain platform security, prevent abuse, and improve functionality;
    • d) Legal obligation – where disclosure is required by Applicable Law.
  • 4.2. Personal data may be used to:
    • Identify Users and facilitate service delivery;
    • Provide access to website features;
    • Communicate with Users and respond to requests;
    • Prevent fraud and unauthorized access;
    • Verify the completeness of provided information;
    • Process crypto-to-crypto transactions and confirmations;
    • Provide updates, technical notices, or service changes;
    • Send marketing or promotional materials (with explicit consent).
  • 4.3. Users may withdraw their consent for data processing at any time by contacting [email protected].

5. Methods and Duration of Processing

  • 5.1. Processing is carried out by lawful means, with or without automation, for purposes consistent with this Policy.
  • 5.2. Personal data is retained only as long as necessary to fulfill the purposes described herein, after which it is securely deleted or anonymized.
  • 5.3. CryptoZilla may share limited personal data with third-party providers who assist in operating the Platform (e.g., hosting, analytics, support), under confidentiality agreements.
  • 5.4. Data may be disclosed to competent authorities only upon valid legal request and in accordance with Applicable Law.
  • 5.5. CryptoZilla employs appropriate technical and organizational security measures, including encryption, access control, and data minimization, to protect User data against unauthorized access or loss.

6. User Rights

Users have the following rights regarding their personal data:

  • Access their data and obtain a copy;
  • Request correction of inaccurate data;
  • Request deletion (“right to be forgotten”) where data is no longer necessary;
  • Restrict or object to processing in certain cases;
  • Withdraw consent for processing;
  • File a complaint with a competent data protection authority (if applicable).

Requests may be sent to: [email protected]

CryptoZilla will respond within 30 days, subject to verification of identity.

7. Cookies and Analytics

  • 7.1. The Platform may use essential cookies to maintain website functionality and analytical cookies (e.g., Google Analytics or similar services) to measure performance and improve usability.
  • 7.2. Cookies used by CryptoZilla do not contain personal identifiers.
  • 7.3. Users can disable cookies in their browser settings, though this may limit certain site features.
  • 7.4. CryptoZilla does not use tracking or advertising cookies for behavioral profiling.

8. User and Administration Obligations

8.1. User Obligations

  • Provide accurate and up-to-date data when requested;
  • Update information in case of changes;
  • Refrain from sharing access credentials with others.

8.2. Administration Obligations

  • Use collected data strictly for purposes outlined in this Policy;
  • Maintain confidentiality and prevent unauthorized disclosure;
  • Implement industry-standard security measures;
  • Block or delete data upon user request or detection of inaccuracies.

9. Dispute Resolution

  • 9.1. The parties agree to first seek an amicable resolution before initiating any formal proceedings.
  • 9.2. The Administration shall respond to written claims within 30 calendar days.
  • 9.3. If unresolved, disputes shall be referred to binding arbitration or a competent court, as determined by mutual agreement or, once available, by the jurisdiction of the operator’s registration.

10. Changes to This Privacy Policy

  • 10.1. CryptoZilla may update this Privacy Policy from time to time.
  • 10.2. The updated version will be posted on the Platform and will indicate the “Last updated” date.
  • 10.3. Continued use of the Platform after such publication constitutes acceptance of the revised Policy.
  • 10.4. Users are encouraged to review this page periodically.

11. Prohibited Jurisdictions

CryptoZilla does not knowingly provide Services to individuals or entities located in or acting on behalf of:

  • The United States of America
  • The Province of Quebec (Canada)
  • Hong Kong SAR, Bermuda, Cuba, Iran, Syria, North Korea, Sudan
  • Or any country subject to international sanctions or embargoes

Users are solely responsible for ensuring that their use of the Platform complies with local laws and regulations.

12. Contact Information

For any questions or requests related to this Privacy Policy, please contact:

13. Availability

The current version of this Privacy Policy is permanently available at:

https://cryptozilla.pro/privacy-policy